Our Service & Support

The Media Forest 8 are dedicated to the service and support of all our clients. After all, we wouldn't be in business if it wasn't for you! We believe highly in quality over quantity and have positioned ourselves this way as a business model.

How does the Media Forest 8 provide support?

Good question! We provide support in a number of ways that we feel distance ourselves from our competitors.

From the Introduction:

Upon your first consultation with Media Forest 8 you will see why we have been contracted to work with multi national corporations and provide services to some of the most profitable businesses in the world. We not only want to hear your story but understand where you are coming from. What is the motivation behind your inquiry. What did your current web firm fail you in that we can better support. Finally, what is your end goal. How can we accommodate progression towards that end goal and what ways can we add to your bottom line and your revenue stream.

After the decision to move forward:

From the moment you decide to move forward with a proposal or quote from Media Forest 8 you will recognize another level of support. You are assigned a project manager who is there for you to answer any question and update you on a regular basis. You will have direct contact with this PM and should feel free to bug them as much or as little as you see fit.

Your project manager will not only guide you through the process but will assist you with any questions or concerns you may have. While we are busy writing code and doing the high tech geek stuff in the background, your project manager is there to provide you updates in plain english (our developers don't do that very well).

Upon Completion:

Media Forest 8 is not finished after the site is launched. Part of what makes us who we are is that we never forget a client. We want to be there for you for the entirety of your success. We want to grow with you and help you continuously improve your online potential for cash flow. You can feel free to reach out to us at any time and we hope you enjoy our occasional newsletters and email check ins. We are Media Forest 8, lets build your success!